Returns & Exchanges

At Henderson Garden Supply, we want you to be completely satisfied with your purchase. If your tools or outdoor decor don't meet your expectations, you can return most items in their original condition within 30 days of delivery.

Return Process

  • 1.
    Initiate Your Return

    Log in to your account and visit the 'Order History' section to select the items you wish to return and receive a return authorization number.

  • 2.
    Prepare the Package

    Carefully pack the items in their original packaging, ensuring all hardware, manuals, and accessories are included to qualify for a full refund.

  • 3.
    Ship the Items

    Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location or schedule a pickup.

  • 4.
    Receive Your Refund

    Once our warehouse inspects the returned garden supplies, we will process your refund to the original payment method within 5 to 7 business days.